Can the mode of Management Control
be changed, i.e. from maintenance that is authorised by one (or
either one) Primary User to two Primary Users jointly or vice
versa?
A:
Yes, but such change must be done
through an amendment request with a company's resolution. Please
click here to obtain the "Business e-Banking Services
Amendment/Termination Form".
Q:
How do authorisers know that
there is maintenance pending for second authorisation?
A:
Simply select Authorisation under
Management Control and a list of maintenance requiring authorisation
will be shown.
Q:
How do authorisers know that a
maintenance has been successfully authorised?
A:
An 'Instruction Completed' message will
appear for successful maintenance.
Q:
Who can delete maintenance that
is pending authorisation?
A:
Primary User(s) only.
Q:
Who can amend maintenance that is
pending authorisation?
A:
No one. In case changes are required,
the maintenance has to be first deleted.
Q:
Is authorisation required for
deletion of pending maintenance?
A:
No.
Q:
How long does Business e-Banking
keep maintenance which is pending authorisation?
A:
Maintenance not yet authorised will
stay in the authorisation queue for seven calendar days after its
maintenance date.
