It takes around 2 -7 working days to process the setup.
Q:
Will there be any charge for setting up eDDA?
A:
It is free of charge for setting up eDDA through e-channels, while HKD $30 will be charged for hardcopy DDA form submission.
Q:
Will I receive any notification once submitting the eDDA?
A:
SMS will be sent to you when your eDDA record is submitted successfully.
Q:
What can be achieved through setting up a Direct Debit Authorisation in Business e-Banking?
A:
It grants the Bank the right to debit the account designated by Primary User to honor recurrent bills raised by a bill payee regularly.
Q:
Can the Direct Debit Authorization list be enquired online?
A:
Yes. If the beneficiary has accepted and set up your Direct Debit Authorization, the Primary User can enquire the Direct Debit Authorization list of the
company through Business e-Banking Services, or contact our Customer Service Representatives on (852) 2198 8000 during office hours.
Q:
Can the Debtor Reference and/or Deduct From Account be amended?
