Who can maintain Overseas ATM Daily Withdrawal Limit in Business e-Banking?
A:
Cardholders of ATM cards and credit cards, regardless of whether you are primary user or secondary user.
Q:
Why can’t I locate my card(s)?
A:
It may be either you have disabled the ATM function of the card or you have not linked the ATM / credit card account to Business e-Banking.
Q:
What are the amounts of Overseas ATM Daily Withdrawal Limit that I can select?
A:
You can select either HKD10,000 or HKD20,000. Your Overseas ATM Limit will be HKD0 if you do not activate / if you cancel the limit.
Q:
Can I preset the Overseas ATM Daily Withdrawal Limit? What is the maximum effective period of setting up the Overseas ATM Daily Withdrawal Limit instruction?
A:
You can preset the Overseas ATM Daily Withdrawal Limit 3 months in advance. And the maximum effective period is 1 year from the earliest start date. You can amend the instruction to extend the effective period by another year subsequently.
Q:
Are there any other channels to maintain Overseas ATM Daily Withdrawal Limit besides via Business e-Banking?
When will the Overseas ATM Daily Withdrawal Limit activation instruction be processed?
A:
Your instruction will be processed immediately and the limit will become effective on the date you specified.
Q:
If I have more than 1 ATM card / credit card, do I need to set the Overseas ATM Withdrawal Limit for each card?
A:
Yes. If you would like to continue to withdraw cash (including cash advance) from a card account at overseas ATM on or after 1 Mar 2013, you must activate the Overseas ATM Withdrawal Limit function for that card individually.
