What sorts of messages are
contained under Important Mails?
A:
Important Mails contain 1) messages for
all rejected transactions 2) debit advices for successful
forward-valued transactions (except HKD Fund Transfer between Hang
Seng Accounts and Bill Payments) 3) messages broadcasted by the Bank
from time to time.
Q:
Who can receive Important
Mails?
A:
Broadcast messages can be read by all
users. Debit advices or rejected messages for pending instructions
will be sent to the instruction final authoriser.
Q:
How many messages received from
the Bank can be stored?
A:
Maximum 10 messages. However, please
delete the messages after reading or print it out to keep a
copy.
Q:
Is authorisation required for
deletion of Important Mails?
