Hang Seng Bank  
Frequently Asked Questions
Investments - Securities - Authorisation Setting
   
Q: How can user(s) trade online?
Q: After enrolling in the e-Banking Services, can user(s) still trade through other channel(s)?
Q: What is the authorization setting of online securities services?
Q: Can Secondary User(s) be allowed to trade online?
Q: Can the securities trading limit for securities accounts be specified?
Q: If I am the registered Primary User of online securities services, can I place order for the securities account of my related company?
Q: How can user(s) trade online?
A:

The online securities services are only available to the registered Primary User(s) of customers who have securities account(s).

If no securities account has been set up yet, please contact your relationship managers or Business Partner Direct at 2198 8000.

To register the online securities services, please click here to download the "Business e-Banking Services Amendment/Termination Form", select "Trading/Subscription of Securities, Investment Funds, and their Related Structured Investment Products" in "Company Portfolio" section, complete the form, and return it to the Bank.
   
Q: After enrolling in the e-Banking Services, can user(s) still trade through other channel(s)?
A: The enrollment of online securities services ONLY allows the enrolled Primary Users to trade through Hang Seng Business e-Banking Services. There is no impact on the existing user status of trading through other channels.
   
Q: What is the authorization setting of online securities services?
A: The online securities services use sole authorization setting, which only allows any one of the registered Primary User(s) to operate the securities account singly via Hang Seng Business e-Banking Services.
   
Q: Can Secondary User(s) be allowed to trade online?
A: No, only the registered Primary User(s) is allowed to access the online securities services.
   
Q: Can the securities trading limit for securities accounts be specified?
A: No, the securities trading limit for securities accounts cannot be specified, and there is no maximum daily limit applied to the transactions of securities accounts.
   
Q: If I am the registered Primary User of online securities services, can I place order for the securities account of my related company?
A: No, the registered Primary User(s) can ONLY place order for the securities account of the applicant company.