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Frequently Asked Questions
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| General Enquiries - Cookies |
| Q: |
Must I have Cookies enabled on my browser? |
| A: |
Yes, otherwise you will not be able to use e-Banking. You may choose to terminate Business e-Banking services if necessary. Please click here to obtain the "Business e-Banking Services Amendment/Termination Form" if you would like to do so.
For Microsoft Internet Explorer:
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Click on 'Tools' on the browser toolbar and select 'Internet Options'. |
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Click the 'Privacy' tab. |
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Move the slider under 'Settings' to the level of privacy that you want to set. As you move the slider, there will be a description of the types of cookies that are blocked or allowed at that privacy level. |
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Click 'OK'. |
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| Q: |
What kind of information is collected via cookies? |
| A: |
Two random identifiers will be assigned to you and stored in cookies:
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A session identifier is assigned to you at every logon, so as to enable our server to maintain dialogue and verify the genuineness of the request sent from your web browser. It will be cleared from your computer upon logoff. |
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A statistics identifier is assigned to mark your browser as an anonymous individual. This identifier will be used to track your e-Banking usage pattern for analysis on the website usage. It will be stored in your computer until you delete cookies of your browser, then a different identifier will be assigned to your browser at your next logon. |
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