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Frequently Asked Questions
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| What is Hang Seng Business e-Banking Services? |
| Q: |
What is Hang Seng Business e-Banking Services? |
| A: |
It is an online banking service that breaks through time and geographical boundaries and helps you manage your company finances with more ease. With Hang Seng Business e-Banking Services, your company can appoint multiple users with different access rights and authorities, review an at-a-glance summary of balances and transactions of related companies and allow a maximum of two users to jointly authorise online transactions. |
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| Q: |
What are the services available under Hang Seng Business e-Banking Services? |
| A: |
The following services are currently available:
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Cash Management Services
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Trade Services
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Facility Details
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Investment Services (Enquiry only)
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MPF Services
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e-mail Services |
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Management Control |
More Services will be introduced in the future. |
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| Q: |
What are the daily operating hours of Hang Seng Business e-Banking Services? |
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24 hours a day, 7 days a week. |
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| Q: |
Can I access Hang Seng Business e-Banking Services from overseas? |
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Yes, provided that you have access to the Internet with the recommended browser in your notebook, you will be able to access our Hang Seng Business e-Banking Services anywhere around the world. |
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| Q: |
Do I have to pay for Hang Seng Business e-Banking Services? |
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Our Hang Seng Business e-Banking Services are free to all customers. However, some transactions such as remittance, direct debit authorisation, autopay and import documentary credits application / amendment, are subject to handling fees. |
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