Hang Seng Bank  
Frequently Asked Questions
What is Hang Seng Business e-Banking Services?
   
Q: What is Hang Seng Business e-Banking Services?
Q: What are the services available under Hang Seng Business e-Banking Services?
Q: What are the daily operating hours of Hang Seng Business e-Banking Services?
Q: Can I access Hang Seng Business e-Banking Services from overseas?
Q: Do I have to pay for Hang Seng Business e-Banking Services?

Q: What is Hang Seng Business e-Banking Services?
A: It is an online banking service that breaks through time and geographical boundaries and helps you manage your company finances with more ease. With Hang Seng Business e-Banking Services, your company can appoint multiple users with different access rights and authorities, review an at-a-glance summary of balances and transactions of related companies and allow a maximum of two users to jointly authorise online transactions.
 
Q: What are the services available under Hang Seng Business e-Banking Services?
A: The following services are currently available:
Cash Management Services
Trade Services
Facility Details
Investment Services (Enquiry only)
MPF Services
e-mail Services
Management Control

More Services will be introduced in the future.
   
Q: What are the daily operating hours of Hang Seng Business e-Banking Services?
A: 24 hours a day, 7 days a week.
   
Q: Can I access Hang Seng Business e-Banking Services from overseas?
A: Yes, provided that you have access to the Internet with the recommended browser in your notebook, you will be able to access our Hang Seng Business e-Banking Services anywhere around the world.
 
Q: Do I have to pay for Hang Seng Business e-Banking Services?
A: Our Hang Seng Business e-Banking Services are free to all customers. However, some transactions such as remittance, direct debit authorisation, autopay and import documentary credits application / amendment, are subject to handling fees.